The following universal features and functions are those that are accessed and/or managed by your system administrator to maintain and update the web site.

Lock User Accounts

This feature allows system administrators to lock out a user, preventing them from logging in and accessing the system.

Manage Users
System administrators have the ability to add or edit user information, including their security access status, contact information, company affiliation, and password.

Manage Companies

		Manage Companies: System administrator can manage company details, such as the company contact information, properties, and users associated with that company.
		New Company: Staff can add information about a new company into the system.
		New Company with Script: Staff can use a “script” when registering a new company into HousingPoint™ via a telephone conversation.
		Confirm Companies: System administrators can review recently registered companies (those registered independently by company staff) and confirm their access into the system.

Property

		Manage Property: System administrators can make changes to the details, such as address, for all properties in the system’s property inventory.
		Enter New Property: System administrators can enter all details for a new property.
		Unconfirmed Units: System administrators can review units where information has not been completed by landlords/property managers who entered the information in the system.
		Units Needing Updating: System administrators can review units that are marked as needing to be updated. This feature is triggered by feedback forms on each individual listing that users can submit to staff.

Advanced

		Hot Housing News Editor: A feature allowing staff to update the Hot Housing News feature that is displayed on the home page. News items can be edited or deleted, and their order can be changed.
		HP Rent Caps: Available to all users, this pop-up window describes your communities’ policy regarding which types of units can be listed, along with the rent caps or sales price caps for those units.
		Contact Instructions: A screen allowing system administrators to review a list of companies that appear to have inadequate contact information.
		Help System Editor: A feature allowing system administrators to edit the text of existing help pop-up windows.
		Edit Outgoing Emails: A system email editor allowing system administrators to make changes to mass emails that are periodically sent to landlords/property managers, such as “Your HousingPoint Listings” and “Your HousingPoint Properties.”
		Search Statistics: A feature which provides statistics on the number of HousingPoint searches, including the total number of logged searches since the launch date, along with searches broken down by categories of location, address, school, and name. It also includes a compilation of user responses to the question “How did you hear about HousingPoint?”
		WebTrends (30 days): A link to a web site displaying statistics on the number of visits to HousingPoint in the past 30 days.
		Web Trends: A link to a site displaying statistics on the number of visits to HousingPoint since your start date.
		Manage Other Resources: A tool allowing system administrators to add, edit and delete listings on the other resources page.
		Manage Documents: A tool used to upload documents in the HousingPoint database, such as a PDF that will be accessed through a link in a help text box.
		Check HP Database: A feature allowing system administrators to review lists of missing or invalid email addresses (excluding renters), companies with invalid users, and properties with missing or invalid contacts. Links are provided to each invalid entry for staff to review and/or make changes.
		Manually Locate Props: This tool provides a list of properties that need to be manually located in HousingPoint’s mapping system.

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Features