Bowman Systems has developed a complete solution suite for community service case management. Each component can integrate with the others to provide more comprehensive options and capabilities.
ServicePoint   With more than 30,000 users in 45 states, ServicePoint is the world’s leading case management software solution for the Health and Human Services industry.

ServicePoint streamlines the coordination and delivery of community care. Available resources (services, locations, staff, etc.) are catalogued in a central database that can be accessed and searched by all authorized users from any workstation. The connectivity that ServicePoint provides means that those in need can walk through any door and be referred to the right service.

ServicePoint also features unmatched reporting tools for backend analysis.

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CallPoint   Bowman Systems’ client-collaborative approach to product development has resulted in CallPoint, a custom-tailored solution for the 2-1-1 / I&R market that can work as a stand-alone application or in conjunction with ServicePoint.

CallPoint is a full-function 2-1-1 call center and I&R management system. Through CallPoint users can record calls, notate and categorize the content of each call, and resolve the callers' issues.

CallPoint is also integrated with a community’s provider resource database through ServicePoint, which allows a call center to effectively track a client’s or a community’s needs, to make referrals and receive feedback, and to measure outcomes.

With its recent enhancements and innovations, CallPoint is simply the best solution available for the 2-1-1 / I&R environment.

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CommunityPoint   When the goal is to connect, collaborate, cooperate, and inform, the answer is CommunityPoint from Bowman Systems.

CommunityPoint enables organizations of any size to provide instant public access to vital program and provider information via websites that are easy for consumers to understand and simple for agencies to update and customize.

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HousingPoint  

HousingPoint is the housing locator of choice for special-needs properties. It allows property owners to independently manage and publish their units’ details and availability, and is also a cost-effective way to ensure that low-income and special-needs citizens are aware of all of their affordable- housing options.

Because HousingPoint is web-based, it is always available to the public, remotely manageable by property owners, and simple to update.

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GatherPath  

GatherPath is a secure business networking tool that allows professional communities to tap into the growing power of interactive networking while remaining protected from the general public. GatherPath limits access to licensed groups, allowing users to safely interact over the web in real-time, to ask questions, to find new resources, and to work together to solve problems

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Bowman Systems - HMIS and 2-1-1 / I&R Software

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